At Biby3, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our kids’ clothing products.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Personal Information: Your name, phone number, email address, and delivery address.
  • Order Information: Products purchased, selected sizes and colors, order history, and order status.
  • Communication Information: Messages, inquiries, and information you provide when contacting our customer support team.
  • Technical Information: IP address, browser type, device information, cookies, and website usage data, where collected through our website or third-party tools.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders.
  • Confirm orders and communicate delivery updates.
  • Respond to customer questions and requests.
  • Manage returns, exchanges, and complaints.
  • Improve our website, products, and shopping experience.
  • Prevent fraudulent orders and misuse of our services.
  • Comply with applicable legal and regulatory obligations.

3. Cash on Delivery

Biby3 offers Cash on Delivery (COD) on eligible orders in Pakistan. We use the contact and delivery information you provide to confirm orders and coordinate deliveries with courier service providers.

4. Sharing Your Information

We may share necessary information with trusted third parties when required to operate our business, including:

  • Courier and delivery companies.
  • Website hosting and technical service providers.
  • Website analytics and marketing service providers, where used.
  • Legal or regulatory authorities when required by law.

We do not sell your personal information as a business practice.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, improve website performance, and understand visitor behavior.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, no method of transmitting or storing information electronically can guarantee complete security.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and meet applicable legal obligations.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. Certain records may need to be retained for legal, accounting, or legitimate business purposes.

9. Third-Party Links

Our website may contain links to third-party websites or services. Biby3 is not responsible for the privacy practices of external websites. We recommend reviewing their privacy policies before sharing personal information.

10. Children’s Privacy

Biby3 sells clothing intended for children, but our website is designed for parents, guardians, and other customers placing orders. We do not knowingly seek to collect personal information directly from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, website features, or legal requirements change. Any revised version will be published on this page with an updated revision date.